Return & Refund Policy
If you need to request a return, refund, or replacement, please contact us first at Orvaesupport@gmail.com and include your order number and the reason for your request.
Unless an item arrived damaged, defective, or incorrect, items should be unworn, unwashed, and in their original condition. Please do not send a return without receiving return instructions from ORVAE first.
For damaged, defective, or incorrect items, contact us with your order number and clear photos of the issue so we can review it.
Approved refunds are issued to the original payment method after the return has been reviewed. Original shipping charges are not refundable unless required by law or the issue was caused by an incorrect or defective shipment.